About the Business
We began in 1985 as Alpha Cars with the belief that taxis and minicabs could be done better. By combining the latest technologies with traditional customer service values we have now flourished into today’s most reliable private hire service Metro Cars.
We support ¾ Million passengers per year and run a fleet of up to 100 vehicles. We can provide you with a wide range of transportation services to suit your every need. From our Professional Taxi Service to Executive Vehicles, Tours, Multi-Seat Vehicles and Wedding Cars our aim is to provide the best customer service available at all times.
We provide a complimentary ‘textback’ service that will immediately text you back after making a booking giving you peace of mind that your taxi has been booked. The second text will notify you that your taxi has been dispatched and the third to let you know that the taxi has arrived, the model, colour and registration of your car. With safety always in mind at Metro Cars, this saves the passenger waiting outside or another passenger taking their taxi, guaranteeing peace of mind.
Metro use the latest Autocab automated dispatch system which is supported 24 hours a day by degree-qualified engineers. We use GPS (Global Positioning System), adding a further level of refinement and functionality to our booking and dispatch system. GPS trackers in our taxis display the vehicle’s real-time position to our dispatch team, meaning we can locate our cars at all times and keep you informed.
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Unit 3A Mill Court Harlow Exchange Essex
Harlow, CM20 2JA
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Metro Cars
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Unit 3A Mill Court Harlow Exchange Essex, Harlow, CM20 2JA
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Joe Richardson
12 Jul, 2023
Harlow, EssexGreat customer service. Driver is very friendly.
Joe
09 Jul, 2023
Harlow, EssexGreat service. Free ride to reward my service to the company! Can not complain.
Henry Saltmarsh
27 Mar, 2023
Sawbridgeworth, Hertfordshire1 star is far too generous. Quite the worst taxi I have ever experienced. Dirty can, unprepared driver and late arrival twice.